# Agentalk Docs ## Agentalk Docs - [Agentalk Documentation](https://docs.agentalk.io/getting-started/agentalk-documentation.md) - [What is Agentalk?](https://docs.agentalk.io/getting-started/what-is-agentalk.md): Agentalk is a voice AI platform that helps businesses automate inbound and outbound phone calls using AI-powered agents. - [Build your first agent](https://docs.agentalk.io/getting-started/build-your-first-agent.md): Create your first AI voice agent, connect it to a phone number, and make a live test call using the fastest setup method. - [Setup checklist](https://docs.agentalk.io/getting-started/setup-checklist.md): Follow the recommended setup sequence in Agentalk, understand which steps are required, and configure your account correctly before going live. - [AI agents](https://docs.agentalk.io/core-concepts/ai-agents.md): Explore the model of what an Agentalk agent is, how its components work together, and how calls are processed in real time. - [Credits and pricing](https://docs.agentalk.io/core-concepts/credits-and-pricing.md): Understand how credits are used, compare plan tiers, and configure billing to keep your agents running. - [Create an agent](https://docs.agentalk.io/ai-agents/create-an-agent.md): Create a new AI voice agent with configured instructions, voice, and settings, ready for deployment. - [Write effective agent instructions](https://docs.agentalk.io/ai-agents/write-effective-agent-instructions.md): Write instructions that produce consistent, on-brand, and goal-directed agent behavior during calls. - [Agent functions](https://docs.agentalk.io/ai-agents/agent-functions.md): Understand the four function types and when to use each one during a live call. - [Use built-in functions](https://docs.agentalk.io/ai-agents/agent-functions/use-built-in-functions.md): Configure the End Call, Update Contact, and Transfer Call functions to handle the most common call scenarios in Agentalk. - [Connect external APIs as functions](https://docs.agentalk.io/ai-agents/agent-functions/connect-external-apis-as-functions.md): Integrate a third-party API so the agent can retrieve or send data during a live call. - [Set up a knowledge base](https://docs.agentalk.io/knowledge-base/set-up-a-knowledge-base.md): Create a knowledge base and add content from one or more sources so your agent can answer detailed questions during live calls. - [Connect a knowledge base to an agent](https://docs.agentalk.io/knowledge-base/connect-a-knowledge-base-to-an-agent.md): Link an existing knowledge base to an agent so it can query content during live calls. - [Manage contacts](https://docs.agentalk.io/contacts/manage-contacts.md): Add, organize, and maintain contact records using manual entry, CSV import, and built-in tools in Agentalk. - [Create an outbound campaign](https://docs.agentalk.io/campaigns/create-an-outbound-campaign.md): Set up a complete outbound campaign in Agentalk, from selecting an agent and contacts to configuring scheduling, concurrency, and retry settings. - [Manage leads and priorities](https://docs.agentalk.io/campaigns/manage-leads-and-priorities.md): Manage leads within an active campaign by reviewing statuses, tracking call attempts, setting priorities, and scheduling follow-ups to control outbound calls. - [Add a phone number](https://docs.agentalk.io/phone-numbers/add-a-phone-number.md): Connect a phone number to Agentalk by purchasing one through the platform or by linking an existing number. - [Configure and test your phone number](https://docs.agentalk.io/phone-numbers/configure-and-test-your-phone-number.md): Assign inbound and outbound agents to a phone number and verify your setup with a test call before going live in Agentalk. - [Listen to and join live calls](https://docs.agentalk.io/monitoring-and-analytics/listen-to-and-join-live-calls.md): Listen to live calls in real time, follow the transcript, and step into the conversation when human judgment is needed. - [Monitor system health](https://docs.agentalk.io/monitoring-and-analytics/monitor-system-health.md): Use the health page to review system issues, manage monitors, and inspect recent health events across your organization. - [Read the analytics dashboard](https://docs.agentalk.io/monitoring-and-analytics/read-the-analytics-dashboard.md): Understand call volume, duration, and per-agent performance to evaluate how your agents are performing. - [Review call history and logs](https://docs.agentalk.io/monitoring-and-analytics/review-call-history-and-logs.md): Access call records, review recordings and transcripts, and use logs to diagnose agent or configuration issues. - [Use webhooks for post-call automation](https://docs.agentalk.io/integrations/use-webhooks-for-post-call-automation.md): Configure a webhook to receive call data automatically after each call ends. - [Use Agentalk with Make](https://docs.agentalk.io/integrations/use-agentalk-with-make.md): Connect Agentalk to Make.com to build no-code automations for calls, contacts, and campaigns. - [API documentation](https://docs.agentalk.io/integrations/api-documentation.md): Locate your API token, authenticate requests, and understand how to use the API securely. - [Manage your organization](https://docs.agentalk.io/settings-and-administration/manage-your-organization.md): Configure organization-level settings that apply to your entire account before going live. - [Manage team members and organizations](https://docs.agentalk.io/settings-and-administration/manage-team-members-and-organizations.md): Invite team members, manage access, create organizations, and switch between them in Agentalk. - [Use Agentalk with enterprise API keys](https://docs.agentalk.io/settings-and-administration/use-agentalk-with-enterprise-api-keys.md): Configure an agent to use your organization's own LLM API credentials instead of Agentalk's shared infrastructure. ## API Reference - [Agentalk API overview](https://docs.agentalk.io/api-reference/agentalk-api-overview.md) - [Contacts](https://docs.agentalk.io/api-reference/contacts.md) - [Campaigns](https://docs.agentalk.io/api-reference/campaigns.md) - [Voicebots](https://docs.agentalk.io/api-reference/voicebots.md) - [Calls](https://docs.agentalk.io/api-reference/calls.md) - [Phone Numbers](https://docs.agentalk.io/api-reference/phone-numbers.md) - [Tags](https://docs.agentalk.io/api-reference/tags.md) - [Custom Fields](https://docs.agentalk.io/api-reference/custom-fields.md) - [Models](https://docs.agentalk.io/api-reference/models.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.agentalk.io/getting-started/agentalk-documentation.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.